A virtual care or virtual visit refers to any form of electronic communication that occurs through video conferencing, secure messaging (email, SMS or MMS), or audio digital tools, where one or more health care providers deliver health care services to a patient. Virtual care can be described as a component of both telehealth and telemedicine services. This model of care is particularly valuable where the circumstance or conditions in a health care environment prevent in-person non-urgent treatments. Tangible benefits of virtual care for both patient and provider include enhanced access to health care and the efficient delivery of care.

To help support patient care and health care providers (HCP), Zoom for Healthcare has been approved as a virtual care platform for use on an interim basis for Oak Valley Health care providers (physicians, nurse practitioners, allied health professionals and staff).

Virtual care – Frequently Asked Questions