What is Patient Relations?

Patient Relations is a department at Oak Valley Health that receives all forms of feedback from patients, families, and the public. We value your input and want to hear what you have to say, so we can better understand what we’re doing right and what we can do better.

When Should I Contact Patient Relations?

Contact us if you have any feedback to share regarding the care or health services you received at Oak Valley Health:

  • Complaints about your care or services
  • Suggestions to improve health services
  • Compliments about your experience

There is no time limit to share your feedback – it is reviewed when it is received. However, it is best to bring any complaints forward quickly so they can be addressed.

Additional Resources

Contact Patient Relations

You can provide feedback directly by telephone, fax, mail, or by sending us an email using the button below. When contacting Patient Relations, please share your experience, how we could have made your experience better, and your contact details if you would like to discuss your experience further.

We take precautions to protect your personal information. Unfortunately, however, no data transmission over the internet is 100 per cent secure. We highly suggest you avoid sending unnecessary personal information to us through email, such as health card numbers.