June 25, 2021: Philips Respironics Recall on Positive Airway Pressure Devices

We have recently received a notice from Philips Respironics announcing a voluntary recall for Continuous and Non-Continuous Ventilators (certain CPAP, BiLevel PAP and Ventilator Devices).


The Continuous Positive Airway Pressure (CPAP) Clinic at Markham Stouffville Hospital offers sales, troubleshooting, and support for patients starting on CPAP as well as patients already using CPAP.

Services Available in the CPAP Clinic

These include:

  • New CPAP machines and masks
  • Replacement masks and parts
  • CPAP accessories (i.e., filters, hoses, etc.)
  • Education and information regarding CPAP and obstructive sleep apnea
  • Ongoing support for our clients

Our CPAP clinic is staffed with knowledgeable registered respiratory therapists experienced in fitting, setting up, and troubleshooting the equipment we provide. This includes:

  • Masks (Resmed, Philip Respironics, Fisher & Paykel, Innomed, and Apex Wizard)
  • CPAP machines (Resmed, Philip Respironics, and Fisher & Paykel)
  • CPAP filters, hoses, and replacement parts
  • Rematee Bumper Belts (sleep belts)
  • Medication compressors

Information for Patients New to CPAP

Once you have had a sleep study done and you have been diagnosed with obstructive sleep apnea, your sleep specialist will provide you with a prescription for a CPAP machine.

You will need to book an appointment at the clinic. An initial visit is 90 minutes in duration. At this visit, you will receive detailed information on sleep apnea and CPAP. You will try different masks and machines in order to determine the best fit and comfort.

We will explain the costs for the equipment and provide paperwork to submit to your insurance company or with your income tax, including an application to the Assistive Devices Program for partial funding of the machines.

We will also provide instructions on use and care of your equipment and contact information for continued customer support.

Information for Patients Currently Using CPAP

Once you are on CPAP, the masks and machines require replacement of consumable items. These include masks (minimum once per year), mask cushions (as needed), CPAP machine hoses, and filters and humidifier chambers. Please check with your insurance provider to see how often they will replace these items. You may contact us by email or telephone to ensure we have your items in stock. We will also place special orders when needed.

No prescription is required to purchase replacement parts; however, you should check with your insurance provider to see if they require a doctor’s prescription for reimbursement.

Meet Our Physicians in the CPAP Clinic