At Oak Valley Health, your safety is very important to us. We don’t want you to be worried about picking up an infection when staying at our hospitals.

A health care-associated infection is when a patient is infected by a bacteria or virus during their stay that they did not have before their stay.

To reduce this risk, we constantly practice and follow standards to prevent and control infections. To help ensure your safety, and in compliance with the public reporting process, we manage and keep track of our health care-associated infection rates, as well as hand washing rates. These are referred to as patient safety indicators (see below).

Monitoring patient safety indicators helps us understand where safety issues exist and what we need to do to improve.

Patient safety public reporting

We encourage you to visit the Health Quality Ontario website, which contains information about patient safety at hospitals across Ontario. The purpose of the site is to make information about Ontario hospitals accessible and useful to patients and their families, to help you participate in the management of your own health care.

Visit Health Quality Ontario

If you have any questions about Oak Valley Health’s infection prevention and control program, please contact call 905-472-7373 ext. 6991.