Equity, diversity and inclusion

Equity, diversity and inclusion

Diverse faces from across MSH

As an organization that serves some of Canada’s most diverse communities, Markham Stouffville Hospital (MSH) must foster an environment of equity and inclusivity. We are committed to listening, learning and understanding to ensure every person can work and receive care safely, openly and honestly.

Our equity, diversity and inclusion (EDI) plan provides a framework for our EDI activities and serves as a resource to enable our organization to sustain and advance our efforts. View a summary of the plan.  

The EDI framework incorporates MSH’s strategic objectives and uses an anti-oppression approach to supporting a workplace that actively seeks to rectify systemic inequities and honours our values.

There were significant accomplishments in our EDI work over the past two years and we continue to seek ways in which we can advance our efforts. More details on our 2022-2024 EDI plan are coming soon.

Delivering an extraordinary patient experience Embracing our community Empowering our people

• Enhance interpretation and translation services

• Develop an EDI policy that articulates our approach in supporting the diversity of communities we serve

• Implement inclusive environments for all at our sites


• Implement EDI training for Board members, leadership and staff

• Develop an EDI recruitment plan so our people best reflect the diversity of our community

• Launch Communities of Inclusion peer support and advisory group

• Add an EDI specific question to our iReport system to better understand if discrimination contributes to violence in the workplace

Strategic enabler
Develop and implement a plan for sociodemographic data collection on our people and our patients.


Municipal Diversity and Inclusion Group Inclusion Charter

MSH was proud to be part of a team that helped York Region take an historic step forward with the launch of its first Inclusion Charter in 2019. The Inclusion Charter was developed by the Municipal Diversity and Inclusion Group (MDIG), which includes twenty member organizations that serve people who live, work and visit York Region.

Co-Chaired by York Region and York Regional Police, the group brings together municipalities, police services, hospitals, school boards, conservation authorities and agencies with a common commitment to welcoming and inclusive communities – today and into the future.

Each MDIG organization has also endorsed its own customized version of the Inclusion Charter. View MSH’s Charter. For more information on MDIG, visit www.york.ca/inclusiveyr.