The Art of Scheduling

Whitney Gibbs, a coordinator in the Staffing Office, is in charge of creating schedules for registered nurses, registered practical nurses, patient support assistants, unit secretaries, and clinical externs.

Working with various departments across the hospital, the Staffing Office supports clinical areas in scheduling nursing staff. The Staffing Office has a business partner model, whereby a member of the staffing office works closely with their assigned units and support the scheduling of nursing staff, review of vacation requests, manages sick calls, and has oversight of the time in and time out of each staff member.

“My role in the Staffing Office includes supporting 3C (Medicine/ Cardiology Inpatient Unit) and 3E (Medicine/ Oncology Unit) and I also help cover the fourth floor which includes 4WH (Triage, Labour & Delivery), 4WF (Post-Partum & Children’s Health Inpatient Unit) and NICU,” says Whitney who has been part of Oak Valley Health since November 2021.

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With a passion for helping others and solving puzzles, this is the perfect mix of skills to help with scheduling. To better support the team, the organization is launching ShiftLink – an app that is used to send out notifications to staff when there are shifts that need to be filled, in a fair and equal way. “This tool is downloaded on staff member’s phones, and a notification is sent out to ensure that all units are properly staffed to census,” says Whitney.

Whitney always looks forward to coming into work alongside a very supportive team. “My colleagues are what keeps me going! We have a very collaborative, fun and supportive environment. I also like being part of helping the organization fill vacant staffing gaps around the entire hospital, making sure units are adequately staffed,” says Whitney.

“Every day is a different day that brings new challenges,” says Whitney. “Depending on the day, I can be on the phone for many hours making calls and trying to fill staffing gaps. At the end of the day, I feel great knowing that I helped get people into units to care for patients.”

When Whitney isn’t helping units schedule staff and fill vacancies, she enjoys staying active by playing hockey, soccer, and volleyball. She also has a love of animals including her three dogs and a pet Axolotl – an amphibian that comes from the lakes of Mexico.

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