Nourishing hearts with compassion and care for the last 34 years
Imagine finding solace in the warmth of a comforting meal during your time at Markham Stouffville Hospital. Meet Karen Julien, a compassionate heart within the food services operations at the hospital. For an incredible 34 years, since Markham Stouffville Hospital (MSH) opened its doors, Karen has poured her heart and soul into every meal she prepares and serves patients, nourishing not just bodies but spirits, too.
Karen’s role encompasses a myriad of responsibilities, from setting up the beltline and fulfilling tray tickets to preparing meals and ensuring accurate and timely delivery and pickup of patient meals. She finds immense joy in serving patients, relishing the opportunity to brighten their day with a warm cup of coffee or tea and a smile.
“I find fulfillment in the small gestures,” says Karen. “Whether it’s opening a dessert or simply lending a helping hand, knowing that I’ve made a difference in someone’s day is incredibly rewarding.”
Karen’s values are deeply rooted in compassion and empathy. She understands the power of connection and takes time to engage with patients, listening to their stories and offering words of encouragement. Karen goes above and beyond, readily offering her assistance whenever needed. She believes in treating everyone with respect, regardless of their circumstances, underscoring her commitment to fostering a supportive and inclusive environment.
One memorable encounter exemplifies Karen’s impact beyond her job description. Recognizing a patient in distress, Karen offered a simple yet profound gesture of kindness, reminding the patient about the power of positivity and resilience. Her genuine care left a lasting impression on the patient, who later sought Karen out in her department upon discharge to express her gratitude for Karen’s wisdom and empathic nature.
“I’ve learned that a little kindness goes a long way,” shares Karen. “Whether it’s a word of encouragement or a simple conversation, I strive to make a positive impact on each person I encounter,” says Karen with a beautiful smile and shine in her eyes.
For Karen, working at Markham Stouffville Hospital is more than just a job – it’s a fulfillment of a lifelong dream of giving a better life to her children. She finds immense satisfaction in knowing that she’s contributing to the well-being of the community and leaving a positive impact on those around her. Despite the challenges that come with the job, Karen remains steadfast in her belief that happiness lies in choosing a career that brings fulfillment and joy. And she was lucky to find her calling here in the kitchen.
Outside of work, Karen enjoys socializing and spending quality time with her family. Whether it’s enjoying a leisurely walk, hitting the gym, or indulging in family outings to movies and restaurants, she loves every moment spent with her children.
As she looks toward the future, Karen is driven by a desire to give back to the country that has given her so much. Through volunteer work and continued dedication to providing compassionate care to those who need it, she hopes to continue to be able to serve her community.
Karen’s story is a perfect testament to the transformative power of compassion, resilience, and unwavering dedication- a quality that makes Karen a beautiful human being.
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