Patient relations

Patient relations

patient relations

Location and Contact

Location: Markham Stouffville Hospital, building B, 1st floor, room B1600
Phone: 905-472-7141; fax: 905-472-7674
Hours: Monday – Friday, 9 a.m. – 5 p.m.

What is Patient Relations?

Patient Relations is a department at Oak Valley Health that receives all forms of feedback from patients, families, and the public. We value your input and want to hear what you have to say, so we can better understand what we're doing right and what we can do better.

When should I contact Patient Relations?

Contact us if you have any feedback to share regarding the care or health services you received at Oak Valley Health:

  • Complaints about your care or services
  • Suggestions to improve health services
  • Compliments about your experience

There is no time limit to share your feedback – it is reviewed when it is received. However, it is best to bring any complaints forward quickly so they can be addressed.

Additional resources

How do I contact Patient Relations?

You can provide feedback to Patient Relations directly by telephone, fax, mail, or by filling out the form below.

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