Improving the patient experience during COVID-19

Improving the patient experience during COVID-19

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We recognize how important staying connected to loved ones is during a hospital stay, and how difficult our current no visitor policy can be for patients and families during these challenging times. We’ve introduced a number of initiatives so patients can stay in touch while at our hospital.

  • While in-person visiting is restricted, we encourage staying in touch with loved ones through video calling. Patients can use their own devices for these ‘virtual visits’, and hospital iPads are also available to those who need them.
  • Telephone and TV service is available.
  • Free wifi is always available.