Accessibility

Accessibility

Accessibility

Our accessibility plan at our Markham and Uxbridge hospitals has been developed in accordance with the Ontarians with Disability Act (ODA, 2001) for the purpose of identifying, preventing and removing barriers. This plan, which describes new and ongoing initiatives, is a testament of Oak Valley Health’s commitment to accessibility. View our Multi-Year Accessibility Plan, 2018 to 2023 

If you have a concern about accessibility, please contact us at 905-472-7032 or email myhospital@msh.on.ca.

Wheelchairs at Markham and Uxbridge hospitals

Wheelchairs are available at the Markham hospital near the link lobby entrance, the Emergency Department entrance and the medical office building main entrance.

At the Uxbridge hospital, wheelchairs are located in the Emergency Department entrance.

Accessible parking at Markham and Uxbridge hospitals

At the Markham hospital, accessible parking spots are available in the main parking lot close to the main hospital entrance and in the parking lots to the south of the hospital, by the Emergency Department.

At the Uxbridge hospital, accessible parking spots are available in the main parking lot close to the main hospital entrance.

Handi-transit (Uxbridge only)

The pick-up and drop-off location is outside the main entrance of the Uxbridge hospital in the covered area.

Sign language interpreter at Markham and Uxbridge hospitals

Sign language interpreters are available at both the Markham and Uxbridge hospitals. If you need a sign language interpreter, please inform a staff member before your appointment so we can provide one for you.

We are proud to offer these services to ensure an extraordinary patient experience to everyone who comes to Oak Valley Health.

Communication aides at Markham and Uxbridge hospitals

Please feel free to bring your communication aides from home. The hospital provides accessible pay phones, teletypewriters (TTYs) and other assistive devices when needed.

Hospital accessibility features – Markham and Uxbridge hospitals

At the Markham hospital, the link lobby entrance, Emergency Department entrance, medical office building entrance and health services building entrance have automatic doors and are accessible by wheelchair and scooter.

At the Uxbridge hospital, the main entrance and the Emergency Department entrance have automatic doors and are accessible by wheelchair and scooter.

Accessible washrooms with automatic or push button openers are available on each floor of both hospitals. Look for accessible signs above the doors.

All elevators have keys with braille lettering. Accessible public telephones are available off of the main lobby and on the patient floor.

Materials in accessible formats and multiple languages

Oak Valley Health serves some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly, and honestly. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Materials in accessible formats, in a specific language, or communication supports are available upon request. Please email myhospital@msh.on.ca or call 905-472-7373 ext. 6948.